Watlaa One comes with a 1-year limited warranty from date of purchase. The warranty applies to customers who have bought the watch from our website. If the watch proves to be defective in material or workmanship under normal use, it will be repaired or replaced free of charge during this period.

The manufacturer’s warranty does not cover:

  • Strap
  • Damage resulting from improper handling, lack of care, accidents, or normal wear and tear
  • Water damage (the watch is not certified for swimming)
  • Repairs if the watch was not originally purchased from Watlaa Limited
  • Damage from excessive exposure to sunlight (as this can cause overheating)

This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in material or workmanship.


If you suspect that your watch is defective please contact us through the form or info () watlaa.com.

Refunds and Cancellation of order

We do not support refunds as of now so please consider your purchase carefully.
If, for some special reason, we decide to refund, we would need to deduct whatever charges our payment gateway charges us for the refund and transaction made. We use Stripe and Paypal for accepting payments.